How can we help?
We're here to support you and your family.
Common Support Topics
Account & Login Issues
Problems signing in, password reset, or account verification? Email us with your account email and we'll help you get back in.
Data Sync Issues
If events aren't syncing, try pulling down to refresh on the home screen. Ensure you have an active internet connection.
Partner Sharing Coming Soon
Partner sharing is coming soon. You'll be able to invite your partner to view and log events together.
Subscription & Billing
To manage or cancel your subscription, go to iPhone Settings > Apple ID > Subscriptions > LilSense. For billing questions, contact re-support@wiscai.com.
Data Export & Deletion
You can export or delete your data anytime from Settings → Export My Data or Delete All My Data.
Privacy Concerns?
For privacy-related questions, data requests, or to exercise your data rights, contact our privacy team.
re-support@wiscai.com