How can we help?

We're here to support you and your family.

Email Support

Send us an email and we'll get back to you within 48 hours.

support@lilsense.com

FAQ

Find quick answers to common questions about LilSense.

Browse FAQ

Common Support Topics

Account & Login Issues

Problems signing in, password reset, or account verification? Email us with your account email and we'll help you get back in.

Data Sync Issues

If events aren't syncing, try pulling down to refresh on the home screen. Ensure you have an active internet connection.

Partner Sharing

To invite a partner, go to Settings → Share with Partner. They'll receive an invite code to join your baby's profile.

Data Export & Deletion

You can export or delete your data anytime from Settings → Export My Data or Delete All My Data.

Privacy Concerns?

For privacy-related questions, data requests, or to exercise your data rights, contact our privacy team.

privacy@lilsense.com